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Last updated: 28-09-26
When you send Virohaa an inquiry, we need your contact details to reply. If you become a client, we also need information about your business and access to the accounts involved in your project. This policy explains how we handle those details, along with information collected through the website.
This policy only covers virohaa.com and our direct dealings with prospective and current clients. If we work on your website or campaigns, your agreement with us may contain additional data handling terms.
When you fill out a form, book a call, or email us, you may share your name, work email, phone number, company name, website, and message. You may also tell us about your services, customers, competitors, and goals.
If you become a client, we may receive project documents, billing details, and access to accounts needed for the agreed work. Please avoid sending passwords through an ordinary contact form.
When you visit our website, we may get access to details such as your IP address, browser, and device type. We may also see which pages you visit, how you found us, and what you click.
We use cookies to help the site work and understand how visitors use it. Google Analytics helps us review website traffic. If we run ads, tracking tools may show whether someone visited after clicking an ad.
We use your information to:
We may contact you about related Virohaa services. You can ask us to stop marketing emails at any time. We will still send messages needed for an active project or transaction.
Our work may require access to a client’s website, Google Business Profile, analytics, search data, advertising account, or other approved tools. These accounts may contain information about the client’s customers or website visitors.
We use that information for the client’s agreed project. We do not use one client’s private account data to market another client’s business. The client remains responsible for its own notices, permissions, and customer data. We can agree on more detailed data handling terms when a project requires them.
For AI search visibility work, we may review public search results, AI answers, brand mentions, and related reports. If a project requires us to send confidential client material to an outside AI tool, we will agree on that use first.
Our website host stores the information you submit through the site. Analytics and advertising platforms receive data about website visits. We may give contractors or other project partners the client information they need for their assigned work. Payment and invoicing providers receive the details needed to process bills.
We may also share information with professional advisers or authorities when required by law or needed to protect our rights. We do not sell your personal information.
Some providers work outside the UAE or your country. Information you give us may therefore be processed in another country. Where required, we take steps appropriate to the transfer and the service involved.
Cookies can keep the website working and help us understand which pages visitors use. Advertising tools may also measure whether someone reached our site after seeing an ad. The tools active on the site may change as our campaigns change.
You can block or remove cookies in your browser. This may affect parts of the website. You can also use the privacy settings offered by the relevant advertising platforms.
We keep unanswered inquiries until we address them. If you become a client with us, we keep the records needed to manage your project and payments. We remove records we no longer need, unless a law or an ongoing dispute requires us to keep them.
You can ask us to delete your information. We’ll check what we can remove and tell you if we must keep any records.
We limit access to project information to people who need it for their work. We also use reasonable measures to protect the information we hold. No website, email service, or online storage system can guarantee complete security.
Email us if you want to know what personal information we have about you. You can also ask us to fix inaccurate details or remove information about you that we might no longer need. Whether we can meet a request depends on the law and why we hold the information.
If we handle your information while working for another business, please contact that business first. We will help them respond to requests related to our work.
To stop receiving marketing emails from Virohaa, use the unsubscribe link or email us.
Our website may link to other sites and platforms. Their privacy practices are their own. Please read their policies before sharing information with them.
Our website is intended for business inquiries. We do not knowingly ask children for personal information. If a child has sent us personal details, contact us so we can review them.
We’ll update this policy if we change the data we collect, add website tracking tools, or change how we share information. We’ll put the new date at the top of the page.
For a privacy question, email brand@virohaa.com. To request access, a correction, or deletion, tell us which email address you used to contact Virohaa and what you want us to check.
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